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Using Your Custom Skill

How to Use a XAPPmedia Custom Skill

The instructions below cover a subset of the commands a user can say while interacting with XAPPmedia custom skills.  There may be additional commands available depending on the features within your skill.  Refer to your skill’s description page for a list of available features.


Enabling Your Skill

There are currently 3 different ways to enable Alexa custom skills. If you experience any issues enabling your custom skill, contact customersupport@xappmedia.com.

Voice Enablement

“Alexa enable [Invocation Name] skill”

Alexa will repeat back that it is enabled

Alexa App Enablement

  1. Open the Alexa app on your device and go to the menu and select Skills.

  2. Select Categories to browse for skills by category. Or, use Search to find a specific skill.

  3. When you find a skill you want to use, click on it and select Enable Skill to the right of the page.

Amazon Website Enablement

  1. Go go to https://www.amazon.com/skills.

  2. Select Categories to browse for skills by category. Or, use Search to find a specific skill.

  3. When you find a skill you want to use, click on it and select Enable Skill to the right of the page.


Opening Your Skill

All custom skills require enablement prior to usage.  After you’ve properly enabled a skill, there are a variety of ways to open it.

Open Command

"Alexa, open/talk to/listen to/begin/start [Invocation Name]"  


Advanced Commands Within A Skill

For custom skills that have more than one feature, you can use the following compound command to quickly jump between features.  Additionally, you can launch a skill and go directly into a specific feature.

Feature Request Command

“Alexa, ask/tell [Invocation Name] to play [Feature Name].”

“Alexa, ask/tell [Invocation Name] for the [Feature Name].”

 *This includes switching features within the skill*


Built-In Features Within A skill

Depending on the type of skill, Amazon provides built-in intents that allow specific functionality during media playback.  Below is a list of commands and their functionality.  Please note, not all of these commands are available in every skill, availability is dependent on the type of skill. 

Built-In Commands

“Alexa, pause” - pauses playback of audio

“Alexa, resume” - resumes paused audio

“Alexa, skip” - skips between files on playlist or in a series

“Alexa, shuffle” - randomizes files on a playlist or in a series

“Alexa, help” - provides list of available options depending on the skill

“Alexa, loop on/off” - repeats files on a playlist or in a series

“Alexa, go back” - repeats previous audio file on a playlist or in a series

“Alexa, repeat” - replays audio file 

“Alexa, start over” - restarts audio file

“Alexa, shuffle on/off” - randomizes files on a playlist or in a series


Closing A Skill

Currently, exit messages are only played when using the specific cancel commands below.  The list below will continuously be updated as Amazon continues to add to it.  There are additional phrases that can be used to stop a skill, but it will not trigger the exit message also listed below.

Cancel with Exit Message

“Alexa, cancel/nevermind/forget it.”

Cancel without Exit Message

“Alexa, stop/off/shut up/turn off”


Testing Your Skill

When you first receive your Alexa skill it is very important to interact with each feature and test the skill’s functionality.  All skills are tested rigorously by both XAPPmedia and Amazon before they are available in the skill store; however, user testing will identify any disconnect with how users instinctively interact with the skill. Report back any issues to customersupport@xappmedia.com.

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  1. Max Weiner

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